Returns & Exchanges
At Fat Lab, we stand by the quality of our high-performance beauty products and offer a 30-day satisfaction guarantee. If your purchase doesn't meet your expectations, we are committed to making it right with a seamless return or exchange process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your gently used or unopened products in their original packaging to ensure they are protected during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided through our portal and securely affix it to the outside of your parcel.
Receive Your Refund
Once our lab receives and inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing